DISCOUNT POLICY, PROMOTIONS, COMBOS
At Black Bison, we strive to provide our customers with quality products at affordable prices. As part of our commitment to your satisfaction, we offer general discounts on certain occasions.
We want to share with you our discount policy so you know what to expect when you take advantage of these special offers:
- General discounts may be available at different times or on specific dates, as announced on our website, promotional emails, or on our social media.
- Discounts can be applied to a wide range of products, depending on the ongoing promotion.
- General discounts are not cumulative with other promotional offers, unless otherwise specified.
- Discounts may have certain restrictions, such as the exclusion of certain products or categories.
- Discounts will not apply to shipping costs, taxes, or other charges associated with the purchase.
- Black Bison reserves the right to modify or cancel any discount offer at any time, without prior notice.
- Returns shipping costs for discounted or promotional products will be fully borne by the customer.
Contact:
For any questions or inquiries related to our discount policy, do not hesitate to contact our customer service team via info@blackbison.co or the WhatsApp chat at +57 3042575049.
By taking advantage of our discounts, we hope you enjoy an exceptional shopping experience.
FIRST PURCHASE DISCOUNT
At Black Bison, we value our new customers and want to welcome them with a special offer. To do this, we offer an exclusive discount on their first purchase with us.
Discount Details:
- The discount will be active at different times or specific dates, as announced on our website, promotional emails, or on our social media.
- This discount is applicable to a single purchase made by a customer.
- The discount is not cumulative with other current promotions or discounts.
How to Get the Discount:
To benefit from the first purchase discount, you must subscribe on our website. If the discount is active at that time, you will receive an email with information about us and another with the discount code.
You must enter the code provided on the payment screen and apply it to make the discount effective.
OUTLET
At Black Bison, we are committed to transparency, quality, and sustainability in all aspects of our business. Our outlet collection reflects these values and is backed by our firm policy of commitment to our customers and the environment.
All products offered in our outlet are of quality. Each item has been carefully inspected and selected to ensure its integrity and functionality.
Our outlet products are usually available in limited quantities. This is because there are few units or materials left for their production in standard quantities. Therefore, we recommend that you act quickly if you find something you like, as it may not be available for long.
We offer reduced prices in our outlet collection to make our quality products accessible to all our customers. We believe in providing excellent products at affordable prices.
Our decision to offer products in the outlet aligns with our commitment to environmental sustainability. By reducing stock instead of wasting materials, we contribute to the preservation of the environment and the reduction of waste.
Size changes can only be made within the next 20 calendar days. If the desired size is not available in the same style, we offer the option to select another product of equal or greater value, paying the corresponding difference. In the event that there is no availability in the inventory, you will have a voucher redeemable on our website, for the amount paid for the exchange product, valid for 6 months from the issuance of the note (these vouchers constitute money, therefore the brand is not responsible for their loss).
BLACK FRIDAY AND CYBER DAYS
This campaign will be valid during the dates stipulated by the company.
During these days, sales will only be made directly to natural persons who are end consumers; sales to legal entities are not enabled.
The invoice corresponding to the goods purchased will be issued on the day of purchase or at the latest the next business day.
Payment can only be made through debit cards; credit, and other electronic payment methods. Not applicable for cash on delivery.
The published prices will already include the discount; the price without the discount will only be shown for customer information purposes.
The goods acquired with this benefit will be shipped to the final consumer within two (2) weeks after the purchase is made, provided that there are no subsequent changes of any kind by the customer regarding the information provided at the time of purchase. The approval of the transaction will be subject to review by the Bank.
At the time of entering the Black Bison website or making a purchase, you must enter your document number through which we will issue your purchase invoice for the items. Black Bison is not responsible for entering or filling out this document at the time of purchase.
Campaign active until stocks last or until it ends.
This campaign counts as a promotion.
Size changes can only be made within the next 10 calendar days, counted from the day you receive the footwear according to the guide. If the desired size is not available in the same style, we offer the option to select another product of equal or greater value, paying the corresponding difference. In the event that there is no availability in the inventory, you will have a voucher redeemable on our website, for the amount paid for the exchanged product, valid for 6 months from the issuance of the note (these vouchers constitute money, therefore the brand is not responsible for their loss).
Important:
1. Any discount granted before the campaign will not be cumulative among themselves. These may be effective on days different from these activities.
2. Discounts or promotions do not apply to cash on delivery payments.
3. Returns shipping costs will be fully borne by the customer.
COMBOS OR PACKS
-
Variety: Each combo can include different products, tailored to specific promotions and seasons.
-
Benefits: Packs may have exclusive discounts or include gifts at no additional cost.
-
Availability: The packs will be available as long as general discounts are not applied in the store, such as Black Friday or other large-scale promotions.
-
Individual Change: It is allowed to make changes to products in a combo individually, in accordance with our general exchange policies.
-
Conditions for the Change:
-
The exchange must be for the same reference in the corresponding size.
-
If the desired size is not available in the same style, we offer the option to select another product of equal or greater value, paying the corresponding difference.
-
-
Full Refund: In case of a return, the packs must be returned in their entirety; partial returns of a combo are not possible.
-
Deadline: Returns must be requested within 5 days, following our return policies for all products.
-
Defective or Damaged Product:
-
If any product in the combo arrives defective or in poor condition, evidence (photographs, description) must be sent to the email info@blackbison.co or through the WhatsApp chat at (+57) 3042575049.
-
In these cases, the situation will be treated as a warranty and managed according to the provisions in Black Bison's warranty policies.
-
-
Packs do not apply to general discount days, as they already include their own offer (discount or gift).
-
Cumulative discounts (such as birthday, referral, or first purchase discounts) can only be used on products without a discount.
- The payment methods and shipping options for the packs are the same as those that apply to any other product in our store, with no additional restrictions.
- The packs will be available during normal sales periods and will be offered as long as general promotions involving global discounts in the store (for example, Black Friday or other special activities) are not being applied.
VAT-FREE DAY
DECREE 682 OF MAY 21, 2020
According to decree 682 of May 21, 2020, the exemption of the sales tax - VAT is established for certain goods.
The sales tax exemption days for VAT correspond to the following dates:
- March 11, 2022
- June 17, 2022
- December 2, 2022
The VAT exemption will be applied to Black Bison goods and their respective values according to decree 682 of May 21, 2020, articles 3 and 4, as follows:
Clothing: These are garments of all kinds, understood as any piece of clothing or footwear, regardless of the material of manufacture. Raw materials are excluded. Whose sale price per unit is equal to or less than twenty (20 UVT* / $712,140), excluding the sales tax - VAT.
*Current UVT value 2022: $38,004 Colombian pesos
During this day, sales will only be made directly to natural persons who are end consumers; sales to legal entities are not enabled.
The invoice corresponding to the goods purchased will be issued on the day of the VAT exemption.
The goods acquired with this benefit must be delivered to the final consumer within two (2) weeks following the date the invoice was issued, provided that there are no subsequent changes in the delivery address compared to the one provided at the time of purchase.
Payment can only be made through debit cards; credit cards, and other electronic payment mechanisms. Payments on delivery are not applicable according to decree 1314 of 2021 "The date of the payment receipt or voucher for the acquisition of the covered goods must correspond to the VAT-exempt day on which the sale was made." "And decree 1314 of 2021 "Payments for the covered goods must be made in cash, debit cards, credit cards, or any other electronic payment mechanism. The date of the voucher, the electronic payment message, or the payment receipt must correspond to the same date of the day on which the sale was made that corresponds to the day subject to the benefit established in article 1.3.1.10.16. of this Decree.
The above in accordance with the provisions of numeral 3 of article 39 of Law 2155 of 2021.
The end consumer will not be able to purchase more than three items of the same category or type; for example, they may buy up to three pairs of shoes, but they will not be able to buy these three items during this activity in the virtual store.
The published prices will already be exempt from VAT; the price including VAT will only be shown for customer information purposes.
At the time of entering the Black Bison website or making a purchase, you must enter your document number through which we will issue your purchase invoice for the items. Black Bison is not responsible for entering or filling out this document at the time of purchase.
OUR HOURS FOR TAX-FREE DAY
Online Store from 12:00 am to 11:45 pm
Virtual service from 6:00 am to 11:45 pm
*The product shipment will be made up to two weeks following the billing after the event date. The transaction approval will be subject to Bank review.
Products purchased on the VAT-free day that are to be exchanged are accepted according to Decree 1314 of the Ministry of Finance and Public Credit: “"when the refund or reimbursement of the value of the good is generated, the new purchase will not be covered by the exemption from the sales tax (VAT), unless it is made on another day to which this benefit applies". "To maintain the exemption from the sales tax - VAT on the 'VAT-free day' when returns, exchanges, or warranties are made on goods covered by the sales tax - VAT exemption, which were sold on the day the exemption was applied, the person responsible for the sales tax - VAT must carry out the return, exchange, or warranty for another item of the same reference, brand, value, and to the same purchaser of the item subject to return, exchange, or warranty. When the return or refund of the value of the item is generated, the new purchase will not be covered by the sales tax - VAT exemption unless it is made on another day when this benefit applies."
The deduction applied to this sale corresponds to the exemption established in Law 2155 of September 14, 2021. It is NOT a promotion.

RECEIVE PERSONALIZED ADVICE
Contact us through our WhatsApp chat and one of our advisors will assist you.